Privacy Policy
Last updated: November 4, 2026
Yapkins is made by Portal 23 Inc ("we", "us"), a Canadian company. This policy explains what the Yapkins app and the Yapkins list on this website collect, why, where it goes, and the choices you have. If you have a question, email support@yapkins.com.
What we collect
- Your Google account basics. When you sign in with Google we receive your name, email address and a Google account ID. We use them to create and identify your Yapkins account, and to send you one welcome email when you first sign in.
- Your account details. Your mana balance, pixel dust and its history, subscription tier, which characters and looks you have, and which phone your account is currently signed in on (a random ID for the app on that phone, so your account works on one phone at a time).
- App version and phone. When you open the app, it tells us which version of Yapkins you have, your phone's model and Android version, and when you last opened it. We keep only the latest, with your account, to help us find and fix problems (for example, to see who is still on an older version).
- Which characters you use. For each day, a count of how many times you used each character (a visit counts once you tap something on its page). That's all: not how long you stay, what you tap, or anything you type or see. We keep it with your account to learn which characters people enjoy. If you delete your account, these counts stay only as numbers about each character, no longer linked to you or anything that could identify you.
- Invites. Your own invite code, to share with friends. If you enter a friend's code, we keep whose code it was and when you entered it, and whether you have since subscribed, so the friend who invited you can receive their pixel dust. They don't see your name or email: their pixel dust history only says that a friend they invited joined.
- Usage records. For each reply a character gives, we record which character, when, how many tokens it used and how much mana it cost. We use this to charge mana correctly, prevent abuse and understand costs. These records do not contain your messages.
- What you send to a character. Your messages, and anything you choose to share with a character (for example a photo of your movie shelf for Orson, or a dream you describe to Luuna), are sent to our AI provider to produce a reply. See "Who we share with" below.
- Reports you send. If you press and hold a character's message to report it, we receive that message, the 3 messages before it, which character it was, the reason you picked and your account ID. We use reports only to review them and to make Yapkins safer, and we keep them for as long as needed for that. Nothing else from your chats is sent.
- Feedback you send. If you use Send Feedback in Bolt's settings, we receive what you wrote, whether it's a bug, an idea or something else, and your account ID and email address, so we can reply. We use feedback only to improve Yapkins and to answer you, and we keep it for as long as needed for that.
- Crash and error reports. If the app crashes or something goes wrong, it sends us a report so we can fix it: where in the app's code it happened, the kind of error, your phone's model and Android version, the app's version, and which screens were open just before. They also carry a random ID made for the app on your phone, so we can tell how many people a problem affects and how steady each version of the app is; it isn't linked to your account and resets if you reinstall the app. Reports never include your messages, notes or other logs, what's on your screen, the error's own wording (in case it held something you wrote), your name, email, account or IP address.
What stays on your phone
- Your chats and logs (to-dos, dreams, notes, recipes, workouts, movies, books, songs, food logs, saved spots, saved link checks, saved cars, puzzle photos and the Leons you've placed in Vesh's market) are stored on your phone, not on our servers. Saving a to-do, note, dream, song or spot never sends it anywhere. A character can read one of your logs only if you say yes when it asks, each time; the entries that match your question are then sent with your message, to answer it. If you turn on Google backup on your phone, Android may include them in your own Google account's backup, so they come back if you change phones; that backup is between you and Google. If another Yapkins account signs in on the same phone, each account's chats and logs are kept apart: one never sees another's, and another account's are never put in the backup.
- Agent C's secrets are encrypted with a key that never leaves your phone. They are never sent to us, never sent to any AI, and are not included in backups.
- Voice input is turned into text by your phone's own speech recognition. We do not receive recordings of your voice.
Optional features and permissions
- Location (approximate). If you allow it, Doppler uses your approximate location to look up the weather from Open-Meteo. Your location is sent to Open-Meteo for that lookup and is not stored by us.
- Location (precise). If you allow it, Homer uses your phone's GPS to save a spot and point you back to it. Your spots are kept on your phone and are not sent to us. If you ask Homer about your spots in his chat and say yes when he asks to look, the ones that match are sent with your message, including where they are, so he can answer.
- Microphone. Used only while you are talking to a character, through your phone's speech recognition. Morris also uses it to listen for Morse code when you tap his antennae: the sound is checked for beeps on your phone as it comes in and turned into letters there; it is never recorded, saved or sent. Bleep records your voice only when you tap his dial; each recording stays on your phone unless you choose to share it yourself, and we never receive it.
- Welcoming without trying. If you welcome a character for good after choosing not to try them first, we keep which character and when, in case of a refund request.
- Notifications. If you allow them, Yapkins reminds you the day before a character's trial ends. Reminders are set on your phone; nothing is sent to us to make them. You can turn them off in Bolt's settings.
- Notification access. If you allow it, Purcy can see the name of the song that is playing so he can talk about it. Only the song details are used, and only when you chat with him.
- Links you give a character. When you give Purcy a song's link, or Leon a webpage, your phone opens that page itself to read the song's name or the site's icon. Nothing about you is sent to us.
- Camera. Only photos you choose to take for a character (such as Orson's shelf photo) are sent, and only to produce that reply. Merla shows your front camera inside her crystal ball while her page is open; that picture is never recorded, saved or sent. Cue reads QR codes through your back camera, on your phone; the camera picture is never recorded, saved or sent. Cam shows your back camera inside his circle while his page is open, with the filter you pick laid over it (Night Vision turns its flash on; Red Eye finds and names what's in view, on your phone; Spy Cam finds where faces are, on your phone, never whose they are); that picture is never sent. Only if you press Record, what's on his page and the sound from your microphone are saved as a video to a Yapkins folder in your gallery, on your phone; it never comes to us. Only if you press his screenshot button, a picture of his page is saved to a Yapkins folder in your gallery, on your phone; it never comes to us either.
- Links and QR codes you check with Cue. What the link or code holds is sent to Anthropic (Claude) to look it over, and a link is also looked up in Google's Web Risk list of known dangerous sites. Cue never opens the link. A check is kept only if you save it, and then only on your phone.
- Vehicles you look up with Vinny. Your phone sends the VIN to the U.S. National Highway Traffic Safety Administration (NHTSA) to find out what the vehicle is, then sends its make, model and year to NHTSA and Transport Canada for crash test ratings, complaints and recalls. These are free public government services; nothing about you is sent with them, and nothing goes to us or to any AI. A vehicle is kept only if you save it to Vinny's Garage, and then only on your phone.
- Zorp's moon, Earth and sun. All three are built into the app and need no internet: nothing is fetched and nothing is sent. If you allow location, he uses it to show the moon the way it looks from where you are; that stays on your phone and is never sent to us or anyone else.
- What you burn with Ember. Your words stay in your phone's memory only until they burn, or until you leave the page. We never save them, and they're never sent to us or to any AI. Voice uses only your phone's own speech recognition; a phone that can't do that types instead. Your keyboard is its own app, so it follows its own privacy rules. The number of things you've burned is kept on your phone, and you can turn that off.
The Yapkins list
If you sign up on our Join the list page, we keep the name and email you give us, whether you'd like to test Yapkins before release, and, if you choose to tell us, your Google Play email, why you'd like to test and where you heard about Yapkins. We also keep when you agreed to receive our emails and when you confirmed your email address.
- We use it only to email you Yapkins news and updates, and to choose and invite testers. To add a tester, we give their Google Play email to Google Play.
- Every email we send lets you unsubscribe, or you can email support@yapkins.com at any time to unsubscribe or have your details deleted.
- We keep your details until you unsubscribe or ask us to delete them. Sign-ups that are never confirmed are deleted.
Who we share with
We do not sell your personal information, and we do not use it for advertising. There are no ads or ad tracking in Yapkins. We share it only with the service providers that run Yapkins:
- Anthropic (Claude), which writes the characters' replies. It receives the messages and content you send to a character. Anthropic does not use this data to train its models.
- Supabase, which hosts your account, mana and usage records, on servers in the United States.
- Google, for signing in, Google Play for app delivery and, in future, purchases, and Google Web Risk, which receives the links you check with Cue.
- Open-Meteo, for weather lookups, as described above.
- Sentry, which receives the crash and error reports described above, including the app's random ID, on servers in the United States.
- Resend, which sends our emails, including the Yapkins list's confirmation and update emails. It receives your name and email address to deliver them, and passes reports you send on to us by email.
Some characters or other things in Yapkins may be made with, or sponsored by, other companies. We never share your personal information with those companies.
We may also disclose information if the law requires it, or to protect the safety of our users or the public.
Where your data is stored
Our servers and our providers are located in the United States, so your information may be processed outside Canada and may be subject to the laws of those countries. We use providers that protect data with encryption in transit and access controls.
How long we keep it
We keep your account information for as long as your account exists. Usage records are kept for as long as needed for billing, security and accounting. Data stored only on your phone is removed when you delete your account, clear the app's data or uninstall it. When an account is deleted, we keep only its internal account ID, with nothing else, so a phone still signed in to it knows to clear what it kept for it.
Your choices and rights
- You can delete your account and everything we hold for it at any time, straight away: in the app (Bolt's settings, Delete Account), or on our Delete your account page with a code sent to your email.
- You can ask us for a copy of your information, or ask us to correct it, by emailing support@yapkins.com. We will respond within 30 days.
- You can withdraw permissions (location, microphone, notification access) in your phone's settings at any time.
Children and teens
Yapkins is for ages 13 and over. The app asks your age before you sign in, and it is not intended for children under 13: we do not knowingly collect information from them. If you believe a child has given us information, contact us and we will delete it.
Teens aged 13 to 17 may use Yapkins with a parent or guardian's permission. For everyone, and with teens in mind:
- The app says plainly that the characters are AI, not people.
- Every chat carries safety instructions: replies stay suitable for teens, the characters never ask for personal details such as your full name, school, address or photos, and anyone who seems to be in distress is pointed to real help, such as 988 in Canada and the US.
- You can press and hold any reply to report it, and the report comes straight to us.
- Yapkins has no ads, does not sell personal information, and does not share it with anyone for their own use.
We follow the child safety and privacy laws that apply to us, including the Children's Online Privacy Protection Act (COPPA) in the United States and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Parents and guardians can contact us at support@yapkins.com with any question, or to have a teen's account deleted.
Changes
If we change this policy we will update the date above, and tell you in the app if the change is significant.
Contact
Portal 23 Inc · support@yapkins.com